Tofu Support
How can we help?
Help with purchases, audio, pictures, and using Tofu on iPhone, iPad, or Android.
Contact support
Email sirapop15885@gmail.com for app issues, feedback, or feature suggestions.
- iPhone, iPad, or Android and the device model
- OS version and Tofu app version
- A short description of what happened and, if useful, a screenshot
Please do not send a child's full name, payment-card information, or an App Store/Google Play password.
Restore a purchase
- Make sure the device uses the same Apple Account or Google Play account used for the original purchase.
- In Tofu, open a locked book and complete the parent gate.
- On the purchase screen, tap Restore purchase.
Restoring does not charge you again. Purchases made through Apple and Google are separate and cannot be transferred between the two stores.
Quick answers
Does Tofu work offline?
The learning library and audio work offline after installation. Internet access is needed for purchases, restoring purchases, and opening external support links.
Where is learning progress stored?
Child profiles, learning progress, and settings stay on the device. Tofu has no account or cloud backup, so reinstalling the app or changing devices does not restore learning progress.
Does Tofu show ads?
No. Tofu does not show third-party advertising.